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Buying on eBay

Welcome to the Buying on eBay Answer Centre. This area is for members to ask fellow community members questions about how to buy on eBay. If you would like to take part in a general discussion about buying on eBay, please visit the Buying on eBay discussion boards.

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annjohn02
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when I buy an item & pay for it why does the payment not leave my account straight away, sometimes it takes a few days,

bought a car horn but it says payment is pending until 29th may?
1 Answer No Comments 14 Views
dianaf7092
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I want my id to not show when bidding what do I do

I do not what my account I d to show when bidding what do I do
1 Answer No Comments 16 Views
twofortyvolts
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offer retraction how to cancel please

offer retraction how to cancel please
2 Answers No Comments 22 Views
willwood1
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i opened a case for a broken zip but dont know how to send them a picture

i dont know how to send a picture to seller over a broken zip now that case has been escalated
2 Answers No Comments 24 Views
lauramatthews2010
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Can a seller increase the price of an item after I sent the payment?

I bought an item from a seller in Italy and they have now stated that the item price listed was incorrect and they now want more money for the item.   Are they able to do this, before I continue with the payment. The payment was through pay-pal.   Can someone please get back to me on this... more…
1 Answer No Comments 28 Views
stewartw3332
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Seller has relisted after me paying and not receiving

Won and paid for an item nearly 300 pounds 3 days ago via payypal, began toget suspicious after seller would not reply, have now found he has relisted the item and is now asking for payment via bank transfer only. Trying to sort with ebay but they say to wait. Can not get a number to call them on,... more…
3 Answers No Comments 39 Views
jacqui1955writing
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Where's the Grab a Bargain?

where has the grab a bargain gone, does anyone know?  
1 Answer No Comments 21 Views
city4ever2012
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transaction still processing

I paid as soon as the auction had finished for an item via pay pal. On check the funds have cleared but ebay is showing me that the transaction is still processing through pay pal.   On checking with the seller they have not received the money so are not able to post the goods, I have contacted... more…
1 Answer No Comments 20 Views
020judy12
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I bought an item which did not turn up and was refunded. I then reordered it and it still has not arrived.

I bought an item which did not turn up and was refunded. I then reordered it and it still has not arrived. The resolution centre is going back to first order and not the second. How do I proceed
1 Answer No Comments 18 Views
e.a.pickup
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I am trying to open a not as described dispute case. But I can't because it is saying I haven't paid for the item yet.

I bid on a Decanter and paid through paypal on the 12th May.  When it arrived it was not as described on the listing.  The listing said **Mint** and perfect condition.  There was a flea bite on the stopper where it goes into the neck of the decanter.  On the main body of the decanter at the bottom... more…
3 Answers No Comments 48 Views
oldsmithy89
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How do i make abid into an automatic bid

I would like to be able to make a normal bid into an automatic bid but i cant seem to find out how. Any help gratefully received.   Thanks
2 Answers No Comments 18 Views
robyncake16
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seller cancels item saying sold for too low

Hi, I just won a jumper for £1.04 and the buyer has refunded my payment with the message 'Sorry. Not selling for that price.' I don't think there is anything I can do here but Just wanted to double check. Thanks more…
4 Answers No Comments 83 Views
kolkata74
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I have bid for an item in mistake-how can I retract the bid?

I have bid for an item in mistake-how can I retract it? Thanks
2 Answers No Comments 30 Views
jake_cornford!
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item unwanted should I be refunded postage as well

I bought an item in error which I'm returning under the distance selling regulations how much can I expect in my refund.   Item cost  £19.99   Postage £1.99   Seller say they will no refund postage or listing fees.   So I raised a case in the resolution centre but it only lists the item... more…
7 Answers No Comments 58 Views
sassysue1204
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Can I make my feedback as a BUYER private but not my feedback as a SELLER?

      As above. Can I make feedback left for me as a BUYER private? Not that its bad feedback but i want to keep my two positions separate.
2 Answers 1 Comment 28 Views
n-city
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http://www.ebay.co.uk/itm/290919507869?ssPageName=STRK:MEBIDX:IT&_trksid=p3984.m1431.l2649 OUTBID ME DNT WNT IT

DONT WANT IT PLZ OUTBID ME
4 Answers 1 Comment 74 Views
orange45-55
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I made a bid recently but it was removed, I would of won the bid for 99p. The seller made no contact and I am fuming. Can seller's do this??

Lamp with a starting bid of 99p.
2 Answers No Comments 53 Views
raasay6
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Hi I am having difficulty paying, my seller accidendtly charged me double and now we do not know how to alter this so I can pay.

 Hi cannot pay for my item. Seller accidentdly charged me twice, how do we alter this?
1 Answer No Comments 26 Views
b81082012
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how long is reasonable to wait for a seller to despatch the goods?

On 16th May I won an auction and paid instantly for the goods.  To-date, 21st May, I have not been advised that the goods have been despatched and I today e mailed the seller to ask whether they had been despatched or if the seller could advise when they were likely to be despatched.  No response. ... more…
1 Answer 2 Comments 49 Views
rappinhuedrichard
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Seller do not supply the return address

I bought a handbag, paid and received it. Then realized it was not as described. I notified the seller through eBay and got a refund. Since then I wrote 2 letters to seller requesting the address to return the bag but there is no single reply. I'm honest person, I don't need stuff which is not... more…
2 Answers No Comments 40 Views
mrsadmin
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Can a seller decide to cut the number of items in a lot after purchase and paypal payment, or insist on giving you a refund regardless?

I 'purchased now' a listing composed of four similar items, with variations between them, so really the lot was a set of four items. I paid by PayPal, which went through.   The seller then contacted me to say it was for 2 items only and he made a mistake and wants to give me a refund if I don't... more…
2 Answers No Comments 34 Views
bistoteffie
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is there an automatic bidding system i seem to get out bid as soon as i place my bid

I am always getting out bid by a few pence and i wondered if there was a way of leaving bids automatically 
3 Answers No Comments 34 Views
katoli3
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How can I raise a case against a seller if it is over the 45 days since purchase?

I brought a genuine Mulberry Bayswater Bag in Feb in good faith.  I was not happy with the brass plate at the front so just last week sent it to the Mulberry Factory to have it replaced, they have just written back telling me it is counterfeit!! I am angry and shocked and wish to raise a case... more…
2 Answers No Comments 45 Views
paulassassin1
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why bay spoiled the experience by keep popping up a sign right over the picture you are looking at telling you how many people view it per h

why has ebay spoiled the experience by popping up a sign right over the picture you are looking at telling you how many people per hour are viewing it?,as i dont care how many people are viewing it! and it appears right over the picture,which is annoying,can it not pop up somewhere else on the... more…
4 Answers No Comments 41 Views
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