This is an FAQ for the New My eBay. The current My eBay design will be retired on eBay.ie on 2nd March and eBay.co.uk on 9th March, and the ability to opt out of the new design will be removed.
Customised Summary page The Summary page is the most trafficked page in My eBay. We’ve made it possible for you to include only the sections you want on the page. Select the sections you want to display by clicking the 'Page Options' link. The old version of My eBay added sections to the page only if you had activity to display, now you get a choice.
Customised sections You can set the number of items to display in listing sections (e.g., Watching, Active Selling, Won) and display up to 200 items at a time--even for the Watch section. You can have up to 25 items displayed in a section on the Summary page, and can now paginate through the listings rather than having to go to a separate page to see more. You can also collapse and expand sections.
Drag and drop Easily move sections on the page (up or down, and in many cases even left and right) by dragging the section header to the place you want it. Alternatively, you can move sections by clicking on the Edit menu in the upper right corner of each section.
Colour coded sections You may want to add colour just to match your mood, or you may want to use colour to help you organise types of items. To change the colour of sections on any My eBay page, click the Edit menu in the section and pick a colour.
Message section with preview Now you can see who left you an eBay message with the Messages section available on the Summary page. To add it, click Page Options on the Summary page.
Collapsible menus You can collapse and expand the menu on the left of the page. If, for example, you don't sell you can collapse the Sell section.
Delete offers If you no longer want to see an expired or declined offer, you can now delete it.
Saved searches previews On the Saved Searches page (formerly known as Favourite Searches), you can expand any search to see a thumbnail preview of up to 20 results. Of course, you can still click through to see the entire set of search results. You can also do this on the Saved Sellers page to see items offered by your favourite sellers (or your competitors).
Saved search section You can add a section to your Summary page that shows the results of your favourite saved search. For example, that would allow you to tell at a glance when a rare item was found on eBay that matches a very specific search result you created for it. On the other hand, if you're more interested in a certain category, you can create a saved search for it and add it to your Summary page. To do this, simply click "Page Options" on the Summary page, then select the merchandising drop-down menu that shows "How About These?"
Seller features By popular request, three new features are available just for sellers. Now you can set your default My eBay page to be any standard selling page (e.g., All Selling, Sold), even if you are a Selling Manager/Pro subscriber. And starting this week, you can see page views in your Active Selling container and see an indicator when a buyer leaves you a note during checkout.
Customised Shortcuts A new section provides shortcuts (e.g., bookmarks) to many popular eBay pages. You can also add your own shortcuts by editing the Shortcuts section and adding URL's to your favourite pages anywhere on the Web.
Lists A brand-new feature in My eBay lets you organise items into categories that make sense for you. For example, you may want to organise your watched items into those you are researching, gifts you may buy for someone, and those you especially want for yourself. You can do that by creating lists named Research, Gifts, or Wish List (or anything else you want to name them).
New Homes for Some Old Features All the features available in the old version of My eBay are still there, however some of them have been moved to a different place. Here's a list of the most popular ones, with details on how to find them.
Add Note - This is no longer a button. You can now easily add a note about an item from the action menu associated with it. Click the drop-down arrow to open the options menu, which includes "Add Note". You can also revise or remove a note with this action.
Favourite Searches and Favourite Sellers - These are now called Saved Searches and Saved Sellers, and you can find them in the "Organise" section of the left menu.
Favourite Categories - These are no longer in a separate section. Instead, you can add items or entire categories to a saved search. To save a category as a search, just browse to that category, then click "Save this search" at the top of the category listings page. You'll then be able to see items in that category by using the Saved Searches page in the Organise section of the left menu.
Relist Item - Can be found in the drop down menu on the right of the item title when viewed in summary pages.
If you are having trouble finding some of the features from the Classic eBay (such as number of bids, pictures etc) try looking on the top bar for EDIT button for the section you're in (Active Selling, Unsold) and choosing the options you wish to have displayed there.
Bookmark your most often used pages in the SHORTCUTS box by clicking the "EDIT SHORTCUTS" button and entering the name and URL of the page you wish to shortcut to. These can be external to eBay as well as internal pages.
Move the shortcut box up the page by clcking the BLUE ARROW next to the edit button and selecting MOVE UP to make the box more accessible.
Q: How do I show the # of days since my sale on the SOLD ITEMS summary
A: Click on Edit on the title bar of the section your in (SOLD ) then Customise. Select the CHOOSE YOUR OWN radio button, Under TIMING choose the option "DAYS SINCE SALE" from the drop down menu and tick "Apply".
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Q: How do I show the item number next to items on the SOLD ITEMS summary
A: Click on Edit on the title bar of the section your in (SOLD ) then Customise. Select the CHOOSE YOUR OWN radio button, Under ITEM choose the option "ITEM ID" and tick "Apply".
Q: How do I sort my ACTIVE SELLING items by format listing (BIN, Auction etc).
A: Click on Edit on the title bar of the section your in (ACTIVE SELLING) then Customise. Select the CHOOSE YOUR OWN radio button, Under ITEM choose the option "FORMAT" and tick "Apply". This should be set by default.
Can I get a summary of totals at the top of my page when I log in?
Click on the PAGE OPTIONS link at the the top of the page and under the OTHER section select the TOTALS option. From here you can customise (as described above) via the EDIT button on the TOTALS HEADER bar.
Q: I used to be able to save my Favorite Categories. How do I do this now?
A: Saving favorite categories has been merged with saving searches. To save a favorite category, use the categories menu to select the category of interest, then click on the "Save this search" link located just above the search results. This will save a category search into your "Saved Searches"
Totals box has been updated. Selling totals now shows the total number of bids on current listings.
If you want to view it via SMP simply go to your SM or SMP summary and click on the "Customise Summary" link. From there look at Current Display and add listing activity to the Right Column.
When you see it in your account it'll probably be way down the summary page on the right. Click on listings with bids and there's a total number of bids at the bottom.
If you want to check it on the new summary page simply click on the activty tab, click on page options on the right under the banner ad and make sure totals is ticked. It should be showing on the left side of your page but you can move it to the middle and top if you wish using the edit button on the Totals Header Bar.
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