Is anyone aware that Uk sellers that list items Worldwide are not appearing on the United States site thus probably losing chances of higher bids and watchers. Please help if anyone knows why. I have e-mailed ebay but no reply as yet.
following up on prev message, the Carlton ware must be on .com site as I do have 3 items to UK only, but for some reason I cannot see the Carlton ware on .com. & it has been listed 7 days now & is worldwide, but will end today so will see if anyone has problems too. Thanks for your help.
Your items will appear on ebay.com if the buyers in the USA select 'Avaliable Worldwide' or 'Available to the USA'.
Buyers have to go into Advanced Search to do this.
As a Seller listing 'Available Worldwide' means that only if Buyers select the two options above will they be able to see your items. If Buyers Select 'IN USA' (i.e items are already in the USA) as their Search option ,then your items will not be visible to them.
Try it yourself. Log onto Ebay.com and select the various options in Advanced Search and see what appears.
Is this a new thing to ebay as I have listed in the past and my items have always shown up on ebay.com without having to select worldwide but it seems that this doesnt happen anymore!?
I'm not at all sure what is going on right now. I see way fewer UK listings for several items that are almost always listed for worldwide when I do a simple search but the same items from OZ are still showing in usual numbers.
#5 - yours certainly are not showing on a simple search from ebay.com today and that is a new (not good) thing.
Try asking on the ebay.com international board. I just looked and did not see any topics that seem to mention this change and I'm sure there would be some if this is a change and not a temporary glitch.
I have noticed this as well and its very annoying. None of my items are appearing on the USA in the DEFAULT mode. Who cares about the advanced mode? No-one uses it! The thing is that these changes happen, no-one tells you until your sales hit the ground and then you wonder why. Was the same when ebay stores listings stopped showing in the main search results. Ridiculous. And the live chat team on ebay.com can't even understand how the listings were showing in the first place... pathetic. According to them this stopped happening in 2005... Clueless... I need some answers, if anyone has any news please mail me.
I did the advanced search on .com & the items are showing. However, I doubt that many will do this in the US but hopefully will see from these threads the problems we in the UK are having and perhaps this will encourage more to use this search. Still no reply from ebay, but hope more of us have contacted them then perhaps some response will be forthcoming.
It would appear that EBay are experimenting with the search features at the moment (I cannot find the announcement referring to this ) but it does look like the features have altered to give Buyers the preference to buy 'home grown/located' items as the default and those items from further afield have to be found by using Advanced Search.
I have received e-mail today from ebay & they are forwarding it on to be looked into so will keep you updated on the reply but will probably be the same that has been posted earlier re: Changes were made in November 2005.
During the next few days, we will begin testing a new design for search results pages on eBay.co.uk.
The new pages include more information about items and sellers than is shown on current search results pages, to give potential buyers more information to help them decide which listings to click into.
About the new search results pages
o The vertical space allotted to each listing will be bigger, although the number of listings shown on a search results page will not change o Price information will be shown in a larger size and in a separate colour, making it easier for buyers to scan through listings to check prices o Each listing will include an ‘Add to Watch list’ link, allowing buyers to add listings they are interested in to their watch lists immediately, without clicking into the listing itself o Each listing will include a link called ‘See quick details’, which when a buyer clicks or hovers over it will pop up a window giving further information about postage and payment details for the item o Buyers will be able to customise the new search results pages to show the information that is most important to them, just as they can with the current search results pages o You can find out more about these new search results pages, and see what the new design looks like, on our information page
About the test
A small percentage of members, selected at random, will see these new designs on all search results and browse results pages:
o The test will run for several months, during which time we will monitor the effect of the new pages on watching, bidding and buying of items o During the testing period, we will also listen to your feedback and answer your questions about the test on the Category Chat discussion board o After the testing period is complete, we will take a decision about whether to launch this new design to the whole of the eBay.co.uk site
**Redesign of Search and Browse Pages***
Over the next few weeks we will be making changes to the eBay.co.uk Search and Browse functions. These changes will make it even easier for you to find the items you are looking for.
The enhancements include:
Features to help you narrow down or expand your search - You will be able to make your search more specific, while still keeping your original search parameters or adding new ones. Similarly, you can also move back to a higher-level category if your search has become too narrow, or easily remove some of your search controls.
Customisation of existing features - We will provide a new "Customise" link on the pages that allows you to choose your own default display settings and the tools shown in your Search Options area.
The display of eBay Shops or “international” listings when an original search returns 10 or fewer listings - If your search returns a very small number of items, eBay will automatically look for the same or similar items in other areas such as eBay Shops and from sellers located overseas who are willing to post the item to the UK.
A simpler Picture Gallery layout - "Gallery View" is being renamed as "Picture Gallery" and will display items and their Gallery pictures in a more logical fashion.
An improved "look and feel" - The "outside" sections (in yellow to the left and above the listing results) will display the filters and controls you can use to determine what shows in the listing results (the "inside" of the page). Sort controls will be located right above the listing results, so you can easily choose the order in which you'd like to display the listings. For more information about these changes, please see our Overview.
We hope these changes help make it easier for buyers to shop on eBay.
We are pleased to announce that we have improved the ability to customise the information displayed on search results pages.
You can now choose which information is displayed (eg PayPal, Postage Cost, Country) and in which order it is displayed on the page.
This is all making less sense the longer I look at it.
I have done searches from eBay.com for wooden reel for over a year now. They are fairly common in the UK, somewhat common in OZ, and rare as hen's teeth in the US. They rarely bring high enough bids to make buying them from the UK and having them shipped to be worth while but I buy an occasional one to be shipped to a UK address for me.
Until very recently, I saw quite a few of the UK listings as long as they offered worldwide shipping.
I just did an advanced search for worldwide and saw 63 listings with about the usual 1/2 from the UK and 1/4 from OZ. A month ago, a simple search would have given pretty much the same results.
A simple search just now brought up 23 auction listings and a few shop listings. One UK listing (for a live auction to take place in 3 days) and the rest US or OZ.
I tried their settings to customize my searches and the options I would need to make my default 'worldwide' does not exist.
Bah, humbug, and bad cess on whoever had this brilliant idea. - - - - - - - Always Remember
'Occasionally, eBay tests different services or features to help us better understand our Community.
During the week of January 29, 2007, eBay will be testing a feature where items listed on eBay UK (ebay.co.uk) will not appear in search results on eBay U.S (ebay.com).
Members can still choose to view these listings by selecting "Worldwide" as a search option from the search results page. Additionally, items located in the UK that are originally listed on eBay U.S. will still appear in eBay U.S. search results.'
On being told that, I decided to cancel two of my auctions. I mainly buy, rather than sell, and only realised something was up when UK items weren't showing up in my normal searches on the .com.
I wonder if things really will be back to normal next week.
Just seen your blog, I have only just realised that NONE of my listing are showing and they normally do as I have checked in the past. A Large percentage of my sales were to USA and naturally my sales are right down at the moment!!! I have not had an answer yet from ebay to my quiery. I don't know how long this has been the case. I got a past customer to search for me from her end and she came up with a fat "0". !!!! All my listings are enabled "post worldwide"...
Hi, I followed advice from other members & went onto .com and found my items by doing the advanced search which is at the top under the search box but i doubt that many search in this way and so we have lost out because of this. I am waiting to hear about my e-mail, ebay have passed it onto the technical dept but expect to get the same standard reply as in previous members notes re: has to be done thru advanced search so not sure what else we can do apart from list on .com rather than .uk maybe.
Interesting, I was not sure if it is a possibility to list an item through ebay.com....I wonder if that will not show up on eBay.uk?? Oh this is making me flipping mad as USA collectors go for my main pieces, hardly ever UK. 90% of hits to my website are USA. I will have to experiment. Uk show options of USA listing after a search....but USA don't even seem to do that?
No....as soon as you try and list in eBay.com it reverts to eBay.co.uk....what does this forum say?..."GO GLOBAL!!..." yeah right! Yes you can find the items on Advanced Search...before this I did not even know it existed, tiny little letters in the corner, I doubt many users have even seen it. eBay please sort this out, eBay selling in UK is not worth the effort in its own.
lles7 - quite a few of us list different items on different ebays and the TL extensions work really well.
I'm US based but have been listing more items on ebay UK lately. The soft USD makes selling over here much easier than it was in the past if a seller is careful about exactly which widgets are listed on what sites. - - - - - - - Always Remember
This has been hurting us for the past 10 days too, we only get about 15% sales to US but the one thing they do is push the bids up and keep the momentum going.
Anyhow, tonight it appears they have flicked the switch again as mine are now showing up again in US!
My items have now shown on ebay.com too at last but doubt that this will continue after reading a message posted by ebay in general messages regarding the listings appearing by default in USA. We can only hope that .com users are aware of this problem and will search by using advanced search.
We can only hope that .com users are aware of this problem and will search by using advanced search
At some point, some buyers may learn. As of now, only the ones who regularly buy from non-English sites and a few other oddballs like me ever think about the sort of search needed to see the items.
Unless a buyer regularly searches small categories with high percentage non-US listings and notice the numbers are way down, it will probalby not even come to their attention. - - - - - - - Always Remember
All my listings are now on .com by default but I checked on ebay australia and they do not appear unless advanced search is done. In the past I have sold a lot of items to Australia but not sure if my listings appeared by default. Does anyone know if the advanced search has always been used to locate items in UK or is the same happening there now with listings from UK?
uuuurrrgh, my listings have disappeared off USA again. What an absolute pain. For such less coverage than the past, we should have a reduction in fees. The difference is very significant. Nice idea about the education, but of course whoever displays it is not going to benefit. I need USA listers to add those neat little banners in their listings, but I can't see many people doing that as it is sending their own customer looking elsewhere.
#31 - it has a cascade effect - the more people who do it, the more who will end up coming back to you
The problem right now is that 80%+ of eBay users think all listings are shown in all countries and have no idea that they need to change the search criteria to see extra items.
Put another way - regardless of which country you list on, in any other country, you are only reaching 20% of the possible market
If you put the banner in your listing, you can add a prominent text link immediately under it - something like "Click HERE to go to my eBay Shop"
Thanks gazlannathai , you are clearly an expert at this and I am taking heed. Is that banner an official eBay one and where did you find it to use on your listings? I will do this with mine but do not want to get into any trouble from eBay.
There are two banners - both designed by me - they're not official eBay ones, but I have them in almost 3000 listings currently and have added them to more than a dozen forums on half a dozen eBay sites and I've had no comeback yet.
I'd recommend using the one with the shops logo and globe - it looks more like an advert for your own shop.
PowerSellers and those severely disgruntled with the effect on their business could use the other one to do a more general education about using the international search options. I'm hoping to have more countries adding them before the month end - I'm already filtering our databases to find previous buyers that are also sellers, whose English is good enough to understand the message, and have them create similar banners in their own languages - French German Italian Spanish etc
The more countries and sellers we can get on board, the more buyers we can educate and prove to eBay that this move by them is not wanted by the people who put money in the corporate bank accounts.
Forgot to say, it also helps if you list a couple of things per week on other countries sites - e.g. "downunder" is coming to the end of their summer right now - perfect time to be clearing the last of last year's summer-wear stock and making space for this year's, or getting more for your winter clothing by selling down-under now, rather than a knockdown sale on UK because summer is coming...... yes they do have snow and ski-ing in both Oz and NZ
Or, the expat communities around the world, expecially in non-Christian countries will be all too aware that Easter appraoches and they can't get Easter eggs for their kids - think India (free for local listings in shops), Malaysis (Free to list), Singapore (Free to list), Phillipines (Free to list), Hong Kong, China, Japan - in fact almost any non-Euro country does not have the chocolate Easter eggs tradition, but expats and their families will still want them.
Run a few international listings and add the banners - spread the word further
hhhmmm, very interesting Gaz, I will have to find that Turbo lister "thingy" so I can try and list USA. I have only every sold one item to NZ, that end of the world don't seem interested in my listings. I think you are right. But I have 3 listing at present have rarely more than 10 at a time. It is a devastating blow when eBay remove one (which they have done before because of the tiniest unintended wrong, when I had bids even) I am not as valuable to their business as you are, so they would probably not dare stop you. I tread very carefully now. They are very good posters I must say. One official OK from the bosses and I will do it.
Oh thanks Gaz, very sweet of you. Check out my ME page for more info.......but don't blame me for more sulking Your goods are pretty impressive too! Les
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