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Photo uploading problems

(1 of 89)
Photo uploading problems
Nov 10, 2011 06:45 PM

I am new to this so apologies if I am not posting this in the right place. Just wanted to know if anybody else had problems uploading photos to their listings - mine refuse to upload. Have spoken to Ebay twice now, have done everything they said to do clearing cache and cookies etc, etc. They tell me they have had no other complaints about this problem. Is it just me.

Photo uploading problems

(88 Replies / 18,588 Views)
Photo uploading problems
Nov 10, 2011 06:45 PM

I am new to this so apologies if I am not posting this in the right place. Just wanted to know if anybody else had problems uploading photos to their listings - mine refuse to upload. Have spoken to Ebay twice now, have done everything they said to do clearing cache and cookies etc, etc. They tell me they have had no other complaints about this problem. Is it just me.

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by thomassmokeyjoe (102 ) View Listings
(24 of 88)
Re: Photo uploading problems
Jan 19, 2012 08:33 PM

One thing i have sussed out if you get the 2photo being uploaded sign" ands its not click on browse again then upload a second one and cancel the first it comes up trumps !!1

(25 of 88)
Re: Photo uploading problems
Jan 26, 2012 08:24 AM

Ive got the same problem, they told me to do the cookies and cache thing too but doesnt work. Have you solved this yet? and if you have....how?? This is doing my head in!!

 

Thanks

(26 of 88)
Re: Photo uploading problems
Jan 29, 2012 02:54 PM

I'm having the same problem, i've downloaded the new Adobe 11

and i still can't upload my pics, it stared yesterday Sat 27/1/12

Got loads of stuff to list & can't because even the basic uoplader is not working.Helpppppppppppp!!!!!!

I've cleared the cache, cookies etc bit no joy:(

 

(27 of 88)
Re: Photo uploading problems
Jan 29, 2012 10:04 PM

I have also been trying to upload pictures for most of the day and have now given up hope will try tomorrow

(28 of 88)
Re: Photo uploading problems
Feb 1, 2012 11:48 AM

Nope I still can't upload either. This is getting ridiculous.

(29 of 88)
Re: Photo uploading problems
Feb 1, 2012 12:01 PM

im glad its not just me

(30 of 88)
Re: Photo uploading problems
Feb 7, 2012 01:39 AM

Hiya im also having problems uploading my pictures did every thing ebay asked me to do..nothing..im also using the same format that i have aways used to take pictures but nothing is happening this has been going on for a few days now if this still carries on i will have to go to gumtree..lol

(31 of 88)
Re: Photo uploading problems
Feb 7, 2012 01:41 AM

me too!!

(32 of 88)
Re: Photo uploading problems
Feb 7, 2012 01:55 AM

i can't belive this has been going for so long why don't they just admit its their fault and stop telling us to clear cache make sure your pixels 1600 it's no good and now im getting very frustrated

(33 of 88)
Re: Photo uploading problems
Feb 11, 2012 02:44 PM

I'm having trouble uploading pictures too, it just says upload failed on both the standard and the basic.

I've done everything ebay have asked me to do, cleared cache, disabled firewalls etc, and still no joy.

Its really annoying because I uploaded a picture fine 10 days ago, so I don't think it's me I think its them and they won't admit it.  the last time ebay had a problem they only announced it AFTER they had fixed it!

(34 of 88)
Re: Photo uploading problems
Feb 12, 2012 04:32 PM

I am having trouble too. They are probably overloaded with free fees pictures this weekend.

 

I have given up!!!!!

 

 

(35 of 88)
Re: Photo uploading problems
Feb 16, 2012 10:26 AM

I had this problem a while back on my old laptop... I eventually had to buy a new one as I thought it was the laptop that was causing me not to be able to upload pics so I disabled fire walls, did systems restores etc... only to crash the entire thing in the end. As soon as i got the new laptop i was able to upload straight away. ..... now months down the line I tried to download some music and after that I have not been able to get pics back onto ebay. I took my husbands laptop and I AM ABLE to upload to ebay on his.... so its really confussing... is it ebay and only to SOME people or is it caused by these adwares from sites you try download music from? Would like to hear your side.

(36 of 88)
Re: Photo uploading problems
Feb 16, 2012 11:35 AM

found a solution!!!! I been battling for ages on my laptop to upload pics.... but I found a solution. I downloaded Ebay turbo lister and uploading my pics that way and PERFECT!!! must be a glitch somewhere..... so from no on im using turbo lister.

(37 of 88)
Re: Photo uploading problems
Feb 20, 2012 05:12 PM

Well thank goodness it's not just me. Been doing everything exactly the same as ever but no joy. I even re-took the photos as I thought maybe I'd done something wrong downloading them on to the 'pooter! I'll try again tomorrow but it may be Gumtree, here I come....

(38 of 88)
Re: Photo uploading problems
Feb 21, 2012 02:18 PM

JUST PHONED EBAY AND THEY ARE LOOKING INTO THE PROBLEM IT'S BEEN A NIGHTMARE IV'E HAD TO DO EVERYTHING ON COMPUTER AND THEN UPLOAD MY PICS ON MY MOBILE THROUGH EBAY MOBILE THIS HAS BEEN GOING ON FROM SINCE THE START OF THE YEAR AND IT'S NOW NEARLY MARCH WHATS GOING ON EBAY THE COMPETTION WILL TAKE OVER..Sorry about the uppercase but i am very fustrated

(39 of 88)
Re: Photo uploading problems
Feb 22, 2012 01:39 PM

OK I have tried everything, even downloaded Turbo lister as advised above and I am STILL getting 'failed' on any picture I try. Getting desperate now, I have loads of stuff to sell and stuff for other people too. Any suggestions? I don't mind if you message me direct either, I'm that annoyed with it. Does anyone know what eBay are doing or saying about the problem?

(40 of 88)
Re: Photo uploading problems
Feb 22, 2012 06:15 PM

You are absolutely right and it has been getting worse over a period.  I can't upload photos at all today.  I have a Mac and Ebay advised me to download Internet Explorer.  Did I say I had a Mac?

 

I have removed cookies, cleared cache, re-set Safari - downloaded Firefox.  Still can't upload photos.  Maybe if we started to make more formal complaints it might get sorted?

(41 of 88)
Re: Photo uploading problems
Mar 19, 2012 10:01 PM

I have tried to upload photos on my new computer. I have downloaded the Adobe and still cannot upload onto the Standard uploader, the basic is ok, but really would like the standard as I used that previously. Cookies etc deleted, cant understand it. I am not technically minded re computers. I did post this item somewhere else on another board and someone replied, but am still stuck. Grateful for any guidance.

(42 of 88)
Re: Photo uploading problems
Mar 19, 2012 11:06 PM

My Adobe Flash Player couldnt install properly due to my ActiveX filtering. I disabled it and hey presto can now use Standard uploader when listing. Hurray! This has done my head in.

(43 of 88)
Re: Photo uploading problems
Mar 26, 2012 07:18 PM

Try using I/E rather than ISP. Worked for me.

(44 of 88)
Re: Photo uploading problems
Mar 28, 2012 12:43 PM

i have had the same problem for the last two days now. dont know what to do.

(45 of 88)
Re: Photo uploading problems
Mar 28, 2012 01:04 PM

i have just phoned ebay and they have said there technical team are dealing with it and should be rectified within 72 hours.

(46 of 88)
Re: Photo uploading problems
Apr 4, 2012 11:07 AM

I spent 2 hours adding items on to turbo lister ready to list later in the week. when i checed an item at random i noticed that the wrong photo was on it so i thought i'd made a mistake but when i started checking my other items i noticed that they all had the worng photo and actually were photos from other current listings. i have had to remove all the photos and start again. I do not have any faith in turbo lister as often it relists items that I have sold adds on features that i have not selected and now this latest photo issue. ebay just sends a standard reply which is no help !

(47 of 88)
Re: Photo uploading problems
Jun 10, 2012 02:49 PM

Me too it says it is failing to upload. :( . i cant upload my ps3 games without a picture i have done every thing too! ?:|

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